ISETTContact & support
ISETT · Rock Solid Group
For help with the ISETT platform or mobile app — signing in, access to a company or module, something that looks wrong, or a privacy request. You do not need to be signed in to use this form.
Before you write
- Can't sign in? ISETT accounts are created by an administrator; there is no self-registration and no self-service password reset. If you have forgotten your password or your account is locked, say so below and we will route it.
- A company or module missing? That is a permissions grant, not a fault. Tell us which one and who asked for it.
- A figure looks wrong? Include the page, the company, and the period. ISETT reports from RSG's source systems, so the answer is often that the source needs correcting — but we need those three details to tell.
- Want your account deleted? Use the account deletion request form.
Do not send passwords, tokens, or personal identification documents through this form. Nobody at RSG will ever ask you for your password.
Send us a message
Or email us
Support, privacy and data rights, security reports — all of it reaches us at info@rsg.one.
Rock Solid Group
Al Kindi Plaza, Diplomatic Quarter, Riyadh
Kingdom of Saudi Arabia
+966 54 812 4638
We aim to respond within two working days, and within 30 days for a formal data rights request.
What you send here is used to answer you and nothing else — never for marketing, never passed to a third party, and deleted 24 months after we have handled it.